Privacy Policy

 

PRIVACY AND SECURITY

Along with providing the best possible service and a wide range of products, Mount Langi Ghiran is committed to maintaining your confidence and loyalty. Accordingly, Mount Langi Ghiran maintains the following Privacy Policy to protect personal information you provide online. You should not access this Site or use our services until you have carefully read this Privacy Policy and agree to the terms and conditions described in it.

Who is Mount Langi Ghiran?

Mount Langi Ghiran is a family owned winery operating under the parent company- the Rathbone Wine Group. Mount Langi Ghiran operates under the company name:

Mount Langi Ghiran Pty Ltd.           ABN

Who is the Rathbone Wine Group?

The Rathbone Wine Group comprises of the following companies; Mount Langi Ghiran, Parker Coonawarra Estate, Xanadu Wines, Yering Station and distribution company- Four Seasons Fine Wines. All companies are owned by the Rathbone Family.

What does personal information mean?

Personal information is any information about you that identifies you or by which your identity can be reasonably determined.

Our Collection and Use of Your Personal Information
 We may collect and use information about you which we reasonably believe will help us administer our business or provide products, services or other opportunities to you. Among other things, we may use the information we learn about you to help us personalise and improve the experience you have with us, to respond to your requests and to communicate with you. The types of information we may collect, retain and use include the following:

  1. Site Information

In general, you can visit Mount Langi Ghiran’s web site ("the site") without telling us who you are or revealing any information about yourself. Our web servers may collect the domain names of visitors. This information may be aggregated to measure the number of visits, average time spent on the Site, pages viewed, etc. Mount Langi Ghiran may utilise this information ("behavior profiles") to measure the use of our Site and to improve the content we offer. We may share with third parties experiential information or other data which does not personally identify users of our Site. This might include product preferences of all visitors to our Site, for example.

  1. Information You Provide To Us

You are not required to register in order to access our Site. However, if you send us an email, sign up for our Mailing List, Functions or Bookings enquiry, purchase wine through our shopping cart or if you contact us to receive information or products from us, we may collect profile information from you (“Personally Identifiable Information”). You may provide, for instance, your first and last name, email address, your company name, title, address (i.e., street address, city, state, country and zip/postal code), phone number, fax number or product information or preferences. If you make a purchase on our Site we will also ask you for additional information including the credit card number and expiration date, billing address, shipping address and name on the account (“Credit Card Information”) as well as information verifying your identity and age. We will keep your Credit Card Information on file and on our servers. This will enable you to make future purchases without re-entering your Credit Card Information. The Credit Card Information will not be shared with any third party not affiliated with the Company without notifying you in this Privacy Policy. The Personally Identifiable Information you provide is stored in a secure location and is accessible only by designated staff.

By providing this Personally Identifiable Information to us, you explicitly agree to our collection and usage of such information as described in this Privacy Policy. We may use your Personally Identifiable Information to respond to your inquiries, process an order, contact you regarding account status or customer service, let you know about products or services which may be of interest to you, allow you to access specific account information or for other purposes. You are also permitting us to share your Personally Identifiable Information (but not your email address) with the Rathbone Wine Group and third parties (ie. banking institutions).

  1. Cookies

Our Site also uses "cookie" technology to make your visits more convenient. The main way we do this is by giving you the option to save your email address in forms, as when you subscribe to the Mailing List or Function/Booking Form. These "cookies" are set so we may better customise your visit experience in the future. You are free to reject or "Not Accept" all cookies, but we will not be able to auto-enter your email address or customise your future visits.

  1. Email Communications

We may use your email address to contact you to respond to your inquiries or to provide information on products or services to you. \ We will not share your email with others outside of the Rathbone Wine Group.

Disclosing Information to Third Parties

We are not in the business of selling your Personally Identifiable Information to others, we may share your Personally Identifiable Information within the Rathbone Wine Group or with third parties (ie. banking institutions). We reveal Personally Identifiable Information about you to unaffiliated third parties if: (1) you request or authorize it; (2) the information is provided to help complete a transaction for you; (3) the information is provided to comply with the law, applicable regulations, court orders or subpoenas, to enforce our Terms of Use or other agreements, or to protect our rights, property or safety or the rights, property or safety of our users or others (e.g., to a consumer reporting agency for fraud protection etc.); (4) the disclosure is done as part of a purchase, transfer or sale of services or assets (e.g., in the event that substantially all of our assets are acquired by another party, customer information may be one of the transferred assets); (5) the information is provided to our agents, outside vendors or service providers to perform functions on our behalf (e.g., analyzing data, providing marketing assistance, providing customer service, processing orders, etc.); or (6) to others as described in this Privacy Policy. We may also gather aggregated data about you and disclose such aggregated (but not personally identifiable) information to third parties for promotional or other purposes.

Security Procedures to Protect Information

Our Site uses security technology to encrypt information you provide to us through the Site, but any information you provide us by email is unencrypted.

Inapplicability of Privacy Policies of any Linked Sites or Other Parties

Mount Langi Ghiran’s Site may contain links to other sites such as our distributors and third parties. This Privacy Policy only addresses Mount Langi Ghiran’s use and disclosure of your Personally Identifiable Information collected on our Site, if any. While we try to link only to sites that share our standards and respect for privacy, we are not responsible for the privacy practices of any third parties or the content of linked sites, although we do encourage you to read the applicable privacy policies and terms and conditions of such parties or web sites.

Terms of Use, Notices and Changes to Our Privacy Policy

In the event of any conflict between the terms and conditions of this Privacy Policy and the Terms of Use, then the Terms of Use shall control. As our business changes, this Privacy Policy and the Terms of Use are expected to change from time to time, and we reserve the right to change the Privacy Policy and Terms of Use at any time. The use of your information is subject to the Privacy Policy and Terms of Use in effect at the time of use. The provisions contained herein supersede all previous notices or statements regarding our privacy practices with respect to this Site. We post the effective date of our Privacy Policy and the Terms of Use on our Site. We encourage you to check our Site frequently to see the current Privacy Policy and Terms of Use in effect and any changes that may have been made to them. If we make material changes to this Policy we will post the revised Policy and the revised effective date on this Site.

Your Access to Your Information

If you have provided information and wish in the future that we stop using this information, or if you wish to update or change your information, you can email us at sales@langi.com.au.  Alternatively, you may, at any time, direct us to change your information by submitting corrected information to us by mail at the address below.

Copyright ©

Mount Langi Ghiran enforces the © copyright watermark on certain images to prevent copying and protect the original artists work. 

Questions Regarding This Privacy Policy

If you have any questions about our Privacy Policy, or any concern about privacy at Yering Station please contact our Privacy Officer at sales@langi.com.au or you can write to us at Privacy Officer, Mount Langi Ghiran, PO Box 390, Yarra Glen, Victoria, Australia, 3775

Effective Date: July 1st 2006